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Frequently Asked Questions

Ask away – we’ve got answers for you

What products do you offer?

We are currently focused on our Gratitude and Manifestation boxes, but we’re excited to extend our products across a range of mindfulness practices.

You can sign up to our email newsletter to hear when we have new products launching, as well as when we have special discounts and offerings!

What is your refund/returns policy?

You may return unused goods for a full refund within 14 days of purchase. Shipping and processing fees cannot be refunded and you will be responsible for any return shipment costs.

All items must be returned in new condition with original packaging and contents. Credits for returned items will be applied to the card that was used to make the original purchase once the returned item has been inspected.

Please contact yvonne@pausepenny.com for further information on returning your item.

I am missing my order, what should I do?

If your order is missing and past the expected delivery date please pop us a message at yvonne@pausepenny.com and we’ll get looking into it pronto!

How can I get in touch with customer service should I need any help with my product?

If you need to talk to someone in customer service you can either contact direct through our Contact page, or alternatively send an email to yvonne@pausepenny.com we’re always more than happy to help.

Our Products

Get yours today!

An inner feeling of positivity and calm begins with you. If you’re here, then now is the time to really nurture that. Starting with our range of mindfulness products. Whether you’re more interested in Gratitude or Manifestation, or know someone in your life who may benefit, then we have the perfect products to suit. Check them out now today.

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